Your choice for Outsourcing Technical Support

A Letter from the President…

I would like to thank you for considering Hudson Software Tech Support Services. We are the leading provider for outsourcing technical support. From start-ups to non-profits, books to accounting software, we work with clients who understand their core competencies and want to outsource their tech support operations. When you hire us we integrate seamlessly as part of your team and treat your clients exactly the way you want them treated -- with excellence! After all, outsourcing technical support to Hudson is a decision you will make only once. I am certain you will remember that decision happily every day thereafter. We don’t provide headaches, just results!

The technical support outsourcing industry is growing rapidly. As a result, many traditional publishing houses, software publishers and non-profits have told us that they are unhappy with their current provider’s quality and execution. When you hire Hudson Software Tech Support Services, you can be certain you are getting a reliable partner who will put agents on the telephone and answering your email that you will be proud of. We hire only the best people after a rigorous screening and then put them to work for you!

We also know that when you are outsourcing technical support, you want to avoid being lost in a crowd of clients in a huge call center with high turnover. That is why we have remained a small boutique call center, serving only the best! From 2 to 200 calls per day, if you want the best solution for outsourced technical support, look no further. Hudson Software’s Outsourced Technical Support Services are the best!

Inside this site you will find education to help you navigate the world of call centers and outsourcing technical support. We hope this helps you insure that as you select a provider you are always comparing apples to apples. In addition, you will find a great deal of information on our company and how we provide outsourced technical support.

If you have more questions, or are ready for a custom quote, you can call me directly! I am always pleased to speak with new customers as they prepare to find their technical support outsourcing partner. Again, let me thank you for taking the time to consider Hudson Software Technical Support Outsourcing.

Warm Regards,

Glenn Polin
President

(914) 773-0400 x550

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Last modified: May, 2003

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