Technical Support SectionClient Comments Subsection

We'll keep you and your customers happy.

"...all of us here continue to be quite happy with the work Hudson has done and are impressed with the quality of our many discussions over the past three years. If you are ever called upon to submit a recommendation to a potential customer, please don't hesitate to refer them to me. I would be most happy to tell them of our experiences with your company."
Mark Cummings Vice President and Publisher, Grolier Online

"I called the 800 number listed on the inside cover of the manual and got as fine service as I have ever received from tech support for any program (and better than the vast majority of such experiences). Karen was efficient, knowledgeable, pleasant, and patient. I could not have asked for more ... and had expected considerably less. The experience converted an overwhelmingly frustrating experience into a thoroughly pleasant and productive experience."
Robert A. Becklund College of Marin, Department of History

"Don't let it go to your head, but you are the most responsive support desk that I've had to deal with so far. You replied to my email in the same month, you didn't ask me to send you printouts of my autoexec.bat, config.sys, and all my .ini files and you gave me a fix. If you ever need references..."
Customer comment forwarded by client

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