E-MAIL AND FAX SUPPORT SERVICES

If your budget won't permit live telephone support, the next best thing is our e-mail/fax support service. We provide you with an e-mail address in our domain and a telephone fax number. This is an inexpensive service, because there is no live telephone support. It's great for low-budget products or when you have minimal tech support needs. We charge by the "incident", with a minimum fee for the next two quarters (six months).

Because you make only a six-month commitment, it's also good for promotional software or software with a very short shelf life. Your customers can reach us via e-mail or fax. Our maximum response time is 24 hours during the week, but we usually respond to your customers within a few hours.

How is our e-mail/fax service different than those provided by a typical call center? Read on to see how our services offer you more...